Job Opportunities

Job Opportunities

Production Analyst

Job description

Xpert Exposition Services is seeking a Production Analyst, located in the Las Vegas, NV area. As a Production Analyst, you will be responsible to produce, collect, monitor and study data that leads to actions and recommendations that will enhance financial performance. This individual will be responsible for overseeing the companies’ e-commerce site and kit distribution.

Responsibilities include:

  • Direct and oversee all aspects of the Finance & Accounting functions on e-commerce site.
  • Oversee all aspects of the Exhibitor Kits.
  • Manage Exhibitor campaigns on e-commerce site.
  • Assist in processing weekly time & attendance/payroll.
  • Assist in maintaining labor schedules and in preparing detailed labor forecast to actual analyses.
  • Assist in developing financial tools to enhance internal control and supplement financial planning.
  • Collaborate in the development, implementation and measurement of new benchmarks and key performance indicators.
  • Conduct audits and analysis of service desk financial transactions and customer satisfaction
  • Provide information to operations needed for shows.
  • Provides support and tools for the Account Executives and General Foreman

 

Desired Skills and Experience

  • Bachelor’s degree in Accounting or Finance and/or equivalent work experience.
  • Strong analytical background
  • Possess skills in developing standards, problem solving, process improvement
  • Need to be proficient in Microsoft Office; “Blackbelt” in Excel a plus.
  • Working knowledge of the Local Union Contracts
  • Work requires professional and written and verbal communication and interpersonal skills.

 

About Xpert:

Las Vegas-based Xpert Exposition Services, founded in 2009, is a privately owned and operated exposition company specializing in trade shows, corporate events, and exhibit installation and dismantling. Since inception, Xpert Exposition Services is passionately committed to creating a quality experience exceeding client expectations. We strive to set the standard of excellence in the event service industry. Renowned for its lean operational practices, Xpert efficiently deploys resources with the objective of maximizing quality, reliability and client value. With a blended team of industry veterans and tech-savvy individuals, Xpert combines experience and modernity to create distinctive, impactful events.

Customer Service Representative (CSR)

Job description

Xpert Exposition Services is seeking a Customer Service Representative, located in the Las Vegas, NV area. As a Customer Service Representative, you will be responsible for providing excellent customer service to all exhibitors and operations staff prior to, during and after shows. The CSR provides high quality service to inquiries via phone, email, social media and onsite at tradeshows.

Responsibilities Include:

  • Perform office and show-site job functions which include: incoming / outgoing phone calls, invoicing, collecting on outstanding balances, setup and maintenance of show files, packing show-site supplies, computers, printers, and other equipment / supplies, provide operations with all needed reporting.
  • Accurately inputs exhibitor orders and payments, including managing manual order forms.
  • Contacts exhibitors regarding challenges with online login, orders / payments, and resolves issues concerning billing or services rendered in collaboration with designated departments or Account Executives.
  • Serves as the point of contact for Show Management and Account Executives on assigned shows.
  • Properly handles and processes cash, checks, wire transfers, and credit card payments as well as collects all monies for services before, during, and after the show.

 

Desired Skills and Experience

  1. Initiative and follow-through with attention to detail
  2. Ability to prioritize and multi-task in a team environment
  3. Easily adapt to ever-changing circumstances
  4. The ability to think creatively and to deliver win-win solutions
  5. Basic computer and math skills.
  6. Travels up to fifty percent (50%) primarily locally and regionally, and occasionally nationally. Able to work a flexible schedule, which can include some early mornings, nights and weekends, as well as overtime in order to facilitate shows / events, and meet customer deadlines.

 

About Xpert:

Las Vegas-based Xpert Exposition Services, founded in 2009, is a privately owned and operated exposition company specializing in trade shows, corporate events, and exhibit installation and dismantling. Since inception, Xpert Exposition Services is passionately committed to creating a quality experience exceeding client expectations. We strive to set the standard of excellence in the event service industry. Renowned for its lean operational practices, Xpert efficiently deploys resources with the objective of maximizing quality, reliability and client value. With a blended team of industry veterans and tech-savvy individuals, Xpert combines experience and modernity to create distinctive, impactful events.

I & D Sales Manager

Job Description

Xpert Exposition Services is seeking an I&D Sales Manager, located in the Las Vegas, NV area to help expand this relatively new division. This position would oversee sales, coordination, development and execution on all aspects of I&D exhibits.

Responsibilities include:

  • Building business opportunities and market share
  • Retaining and increasing customer base
  • Expanding sales opportunities to realize substantial growth in revenue and business base
  • Cultivate industry contacts and client relationships to maximize business opportunities
  • Developing and managing sales process – including proposal approach
  • Develop and maintain sales forecasts
  • Develop fully integrated implementation plans for assigned show portfolio to ensure planned labor and show margins are met or exceeded
  • Work closely with client to produce their event
  • Assumes complete accountability for monitoring and controlling project budgets and deadlines for all entities pertaining to accounts
  • Arrange and conduct meetings for all projects – regardless of size or type
  • Manage the labor and productivity tracking and reporting process.  Assist in show labor analysis
  • Implement XES SOP and Best Practices, and pro actively develop, test and share process improvements
  • Strive to provide superior service and delivery of quality products to our customers
  • Coordinate the work order process for all assigned accounts – Secure all information needed
  • Monitor process of detail drawings to ensure timeliness and accuracy
  • Process orders, providing sufficient time for production to produce
  • Oversee show site operations for the I&D exhibits

 

Desired Skills and Experience

  • Someone who is passionately committed to creating a quality experience exceeding client expectations
  • 5+ years of tradeshow experience – specifically with system metal and tradeshow construction
  • Experience reading floor plans, and construction drawings
  • Detail-oriented, possessing exceptional organizational skills
  • Strong interpersonal skills and the ability to effectively interface with clients
  • Must have ability to self-motivate, multi-task and work in a fast-paced environment, competently handling demanding deadlines
  • Excellent written and verbal communications skills
  • Experience managing budgets, the ability to participate in budget meetings and the ability to discuss and communicate changes that impact the bottom line for the client and Xpert
  • Strong leadership skills, work ethic, and possessing an enthusiastic and positive attitude
  • Bachelors Degree, preferred

 

Please submit resume and cover letter to careers@xpertexpo.com.

 

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